Your business already has its own AI receptionist. Breakdowns, annual services and landlord calls: Sayora answers while you're working, takes the details and sends you a summary when the call ends.
£49/mo. UK number included. Keep your existing number.
A call in your browser. Nothing to install. No card.
Your receptionist is answering your calls.
Urgent07700 900263
No heating or hot water. Worcester boiler with EA on the display. An 84-year-old lives in the house. Urgent callback requested.
New lead07700 900434
Annual gas boiler service at 3 Silverburn Gardens. Tuesday morning preferred. Asking what the service includes. Callback after four.
Sound familiar?
One working day. Three calls worth catching before voicemail.
You're on the first breakdown of the morning, tools out and boiler open. Another caller has no heating or hot water and an elderly parent in the house.
The average emergency boiler repair is around £450. A missed number gives you no boiler make, fault code, address or household details to judge the callback.
Urgent callbackYou're mid-service with the analyser running. A landlord calls about gas boiler services at four flats and wants to explain the access arrangements.
A gas boiler service averages around £100. The missed number gives you none of the property addresses, access details or preferred dates.
Fault code capturedA caller reports no heating or hot water on Sunday evening. They have a young child in the house and a fault code on the boiler display. You're away from the phone.
When you check the missed call, you still do not know the boiler, the code, who is in the property or whether the caller needs an urgent response.
£450 avg emergency repairSample breakdown call
Monday, 7.40am. Boiler open, tools out, and another no-heating call comes in.
Transcript
Hi, you've reached Ross's heating business. I'm Sayora, the AI receptionist. Ross is working on a boiler just now, but I can take the details. What's happening?
The boiler's stopped. We have no heating or hot water, and there's an EA code on the screen.
Thanks, I have noted EA on the display. What make is the boiler, if you can see a name on the front?
It's a Worcester, a few years old.
Thank you. Is there anyone elderly, very young or otherwise vulnerable in the property?
My mum's 84 and lives with us.
I will include that clearly in the summary. Can I take your name, address and best callback number?
Irene Docherty, 12 Wardie Crescent, 07700 900263.
Thanks, Irene. I have marked the callback urgent under Ross's rules and included the boiler, fault code and household details. Ross will decide the next step.
The details, before you call back
Sayora turns a heating call into the information you need before you decide the urgency, the response and whether the job fits your business.
Sayora captures. You decide. Sayora records what the caller reports and follows the instructions and urgency rules you approve. You diagnose the fault, give safety or technical advice, and decide the response.
Summary
No heating or hot water 12 Wardie Crescent. Worcester boiler with EA on the display. An 84-year-old lives in the house. Urgent callback requested.What it can doWhat yours can do
Forward calls to Sayora while you are servicing, diagnosing or driving between jobs. Each caller can explain what is happening without interrupting your work.
Sayora uses the services, areas, prices and answers you provide. It can ask about heating, hot water, boiler make, fault code and who is in the property.
Sayora captures what the caller reports and follows the urgency rules you set. You diagnose the fault, decide the response and give any technical advice.
Landlords and agents can leave each property address, the work needed, access arrangements and preferred dates. You receive the details in one summary.
Connect your calendar and Sayora can offer the service or survey times you make available, then book the chosen slot during the call.
Early access
Unlimited minutes and cancel anytime. The full receptionist for one flat monthly price.
Unlimited minutes. Cancel anytime. Keep your existing number.
Fair questions
No. Sayora records what the caller reports, including the boiler make and any code on the display. You diagnose the fault, decide the urgency and give any technical advice.
Sayora only shares the business information and emergency wording you have approved. If the answer is not in that information, it records the question and callback details for you instead.
Connect your calendar and Sayora can offer the service slots you make available, then book the chosen time during the call. It only shares a service price if you have given it one.
Give Sayora your Gas Safe registration details and the work you take on, and it can share that approved information when asked. Gas Safe registration is a legal requirement for gas work. Sayora does not answer technical questions on your behalf.
Configure the questions you need, such as each property address, the work requested, access arrangements and preferred dates. Sayora records the answers and sends you a summary after the call.
No. Yours stays where it is. You get a dedicated UK number for Sayora and forward calls whenever you are working, driving or off duty. The divert is yours to control.
It is £49 a month on early access, with unlimited minutes and everything included. There is no contract, and you can cancel anytime. You can try a receptionist built from your website before you claim it.
Ready when it rings
Set up a free demo for your heating business and hear how Sayora handles a breakdown, an annual service or a landlord call. Claim it if it sounds right for your callers.
Yours is set up and listening. Call it, ask exactly what a customer would ask, and keep it if it sounds right for your callers.
Meet your receptionistBuilt from your website. Free to try. No card.
Free to try. No card.
