Your business already has its own AI receptionist. For storm damage, leaking roofs and flat-roof quotes, Sayora answers while you're up the ladder, captures what happened and where the water is getting in, then sends you the details before you climb down.
£49/mo. UK number included. Keep your existing number.
A call in your browser. Nothing to install. No card.
Your receptionist is answering your calls.
Urgent07700 900528
Five or six tiles off near the chimney after last night's wind. Damp patch in the back bedroom. Visit booked between four and five today.
New lead07700 900283
Wants a quote to replace the felt flat roof on a single garage. No active leak. Available Thursday or Friday afternoon.
Sound familiar?
One working day. Three calls worth catching before voicemail.
Last night's storm took tiles off half the street. The phone starts before eight and doesn't stop. You're already up a ladder on the first job of the day.
When you get down, there are missed numbers but no addresses, damage details or sense of which call needs you first.
Storm damageYou're mid-strip on a two-storey semi, harness clipped, both hands full. The phone goes in your pocket. Twice.
By the time you're down, there are two numbers you don't recognise and no voicemails. One caller had a damp patch spreading across a bedroom ceiling.
Roof leakFamily dinner. The phone goes and you let it ring out. They wanted a price for replacing the flat roof on the garage.
An average flat-roof replacement is around £2,500. Until you ring back, the job is sitting behind an unknown number.
£2,500 flat roofSample roofing call
Tuesday, 8.40am. The morning after the storm. You're already up on a roof three streets away.
Transcript
Thanks for calling Pete's roofing business. This is Sayora, their AI receptionist. I record my calls, just so you know. What can I help you with?
Morning. The wind last night's taken a load of tiles off our roof, and there's a damp patch coming through the bedroom ceiling. More rain forecast tonight.
I'm sorry, that's the last thing you need. Can I take the address? And is it a two-storey house or a bungalow?
22 Fairfax Road, LS8. Two-storey semi.
Thanks. Is water coming in yet, or just the damp patch so far? And can you see from the ground where the tiles have come off?
Just the patch so far. There's a bare strip up near the chimney, five or six tiles maybe. A couple of them are lying in the garden.
That's really helpful. Pete keeps space for storm damage, so he can do a patch-up before tonight's rain and price the full repair while he's up there. He's got a slot between four and five this afternoon. Shall I book you in?
Yes please. It's Carol Brearley, 07700 900528.
You're booked between four and five this afternoon, Carol. Pete will ring when he's on his way. If anything changes before then, just ring me back on this number.
On your phone, before you climb down
Sayora turns a roofing call into the details you need before you decide whether to leave the job you are on, ring back later or book a look-over.
Sayora captures. You decide. Sayora records what the caller reports and follows the instructions you give it. You decide whether to attend, what repair is needed and what to quote.
Summary
Storm damage above bedroom 22 Fairfax Road. Five or six tiles off near the chimney, damp patch in the back bedroom. Wants a visit before tonight's rain.What it can doWhat yours can do
Forward calls to Sayora while you are up the ladder, driving or finished for the day. Each caller gets an answer while you stay on the job.
Sayora uses the services, areas and answers you give it. Callers can ask about slate, tile, flat roofs or gutters without waiting for you to ring back.
Name, number, address, what's come off and where the water is getting in. The details reach you when the call ends.
Connect your calendar and Sayora can offer the survey times you make available, then book the chosen slot during the call.
Sayora ends calls that are selling to your business or playing a recorded message. Roofing enquiries still get captured and sent to you.
Pricing
Unlimited minutes and cancel any time. The full receptionist for one flat monthly price.
Unlimited minutes. Cancel any time. Keep your existing number.
Fair questions
Storm mornings are what Sayora is for. Sayora answers each forwarded call while you stay on the roof, then sends a separate summary for each enquiry, with the caller's details and what they reported. You get a list you can prioritise instead of a screen full of unknown numbers.
Sayora tells a first-time caller it is an AI, then asks the details you've chosen, such as whether water is coming in and how soon they need a roofer. Sayora is instructed not to guess at the cause or talk them through checking the roof. The recording, transcript and summary are waiting for you after the call.
Only what you've told it. If you do not price work sight unseen, set Sayora up to explain that a look-over comes first, then book it in. If you have fixed prices, like a gutter clean or a per-tile rate for replacements, Sayora can share them.
Sayora cannot deal with the insurer for you, but it can capture what happened, when it happened, the damage the caller can see and whether they have opened a claim. It is all in the summary and transcript for you to take forward.
No. You keep your number, and the one on the van stays right. You get a dedicated UK number for Sayora and forward your calls to it whenever you can't pick up: on a roof, driving or in the evening. From a mobile you can send every call there instead. You're in control of the forwarding, and you can switch it off any time.
Sayora is £49 a month, with unlimited minutes and everything included. There is no contract, and you can cancel any time. Your first week is free, on real calls.
Ready when it rings
Start a free week for your roofing business and hear how Sayora handles a leaking roof, storm damage or a flat-roof quote. Keep it if it sounds right for your callers.
Yours is set up and listening. Talk to it, ask exactly what a customer would ask, and keep it if it sounds right for your callers.
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