AI receptionist for plumbers

You stop the leak. Sayora answers.

Your business already has its own AI receptionist. From burst pipes to boiler services and bathroom quotes, Sayora answers while your hands are full, asks the questions you would, and sends the details before you are free to call back.

Meet your receptionist

£49/mo. UK number included. Keep your existing number.

A call in your browser. Nothing to install. No card.

Sound familiar?

The calls you miss are the expensive ones.

One working day. Three calls worth catching before voicemail.

You're mid cylinder swap, both arms in the airing cupboard. The phone rings out in the van. A family with no hot water since last night.

They don't leave a voicemail. By the time you're washed up they've found another plumber, and you never know they rang.

No hot water

You're finishing a slow drain-down, phone in the van. A landlady wants a full bathroom refit in a flat between tenants. She's ringing three plumbers tonight and going with whoever picks up.

The average new bathroom runs about £7,000. The plumber who answered is doing the walkthrough on Saturday.

£7,000 refit

The first proper cold morning of autumn. Every boiler that limped through summer has packed up overnight, and your phone starts before you've left the house. You're on the tools by eight, and the calls keep coming.

Every service you can't take today gets booked with somebody else. In January, when that boiler breaks, they ring that plumber instead of you.

Boiler season

Sample plumbing call

A trade call, from ring to result.

Tuesday, 9.40am. You're under a kitchen floor three streets away, both hands on a fitting you can't let go of.

Transcript

Lorna and your receptionist

Sayora

Hi, you've reached Calder Plumbing & Heating. I'm Sayora, the AI receptionist. Dan's on a job just now, but I can help. What's happened?

Caller

Water's coming through my kitchen ceiling. It started maybe twenty minutes ago, right under the bathroom.

Sayora

Let's get it under control first. Do you know where your stopcock is? It's usually under the kitchen sink. Turning it off should stop the worst of it.

Caller

Hang on... right, found it. It's off.

Sayora

Well done. Is the water easing?

Caller

Yeah, it's slowing down. The ceiling's soaked but it's not pouring any more.

Sayora

Good. Dan can get to you today. Can I take your name, the address, and the best number to ring you back on?

Caller

Lorna Beattie, 22 Drummond Street, EH3. It's 07700 900614.

Sayora

Thanks, Lorna. Dan will ring you back within the hour. Leave the stopcock off until he's had a look at it.

On your phone, ready to act

The call ends. The job is clear.

Sayora turns the call into the details you need before you decide whether to leave the job you're on, ring back later or book it in.

  • 01 Who and whereName, number and job address
  • 02 What is happeningWhere the water is coming from
  • 03 Is it containedWhether the stopcock is off and the water is easing
  • 04 How soonTonight, today, or a planned visit

Sayora captures. You decide. Sayora follows the instructions you give it and records what the caller reports. You decide the diagnosis and whether to attend.

Sample lead
Inbox/Lorna B.
Mark done
Urgent

Lorna B.

07700 900614 Copy

Summary

Water through kitchen ceiling 22 Drummond Street. Leak below the bathroom, stopcock off and water easing. Wants Dan today.
Ceiling leakStopcock offToday

What it can doWhat yours can do

Built for the way plumbers actually work.

  • Always answers, 24/7

    Burst pipes don't keep office hours. When the 2am call comes, Sayora picks up, takes the details, and flags the urgency in your text, so you can decide whether it's a tonight job or a first-thing job.

  • Asks what a plumber would ask

    Where's the water coming from, is the stopcock off, how long has the boiler been out. You know what you're walking into before you ring back.

  • Books jobs into your diary

    A caller wants their boiler serviced before winter. Sayora offers the slots you have actually got free, books it mid-call, and texts them a confirmation from your business name.

  • Screens cold sales

    The directory sales calls and the 'we'll get you to page one of Google' pitches get politely shut down before they reach you. Only people with a job for you make it to your phone.

  • Recognises returning customers

    When the landlord with three flats rings about a fourth job, Sayora greets him by name and knows the history. Your regulars get treated like regulars.

Early access

One plan. Every call covered.

Unlimited minutes and cancel anytime. The full receptionist for one flat monthly price.

Early access
£49/ month

Unlimited minutes. Cancel anytime. Keep your existing number.

  • Always answers, 24/7
  • Asks what a plumber would ask
  • Books jobs into your diary
  • Screens cold sales
Meet your receptionist Free to try. No card.

Fair questions

What plumbers ask before they book.

What does Sayora say to someone with a burst pipe at 2am?

Whatever you'd want said. Tell Sayora once to talk callers through finding the stopcock, and it does exactly that on every call before taking the name, number and address. You get a text with the urgency flagged, so you can decide from bed whether it's a tonight job or a first-thing job. Sayora answers every call, all night, every night.

Will customers hang up when they realise it's an AI?

A few do. But someone with water coming through their kitchen ceiling wants help, not a debate about who's answering. Sayora tells every caller it's an AI first thing, then gets on with sorting the problem. The ones who hang up on Sayora would have hung up on your voicemail too.

Can Sayora tell a real emergency from a dripping tap?

Sayora asks the questions you'd ask: where's the water, is it contained, how long has it been going on. Then the text on your phone tells you what it learned, and you make the call on whether to drop everything. Sayora captures, you decide.

Can Sayora book boiler services into my calendar?

Yes. Connect Google Calendar or Cal.com and Sayora offers your real availability mid-call, books the slot, and texts the customer a confirmation from your business name. In service season, that's a diary that fills itself while you're on the tools.

What about Gas Safe questions?

Tell Sayora once and it tells every caller. Your Gas Safe registration number, what work you take on, what you don't. If a caller asks something Sayora hasn't been given, it says so honestly and takes their details so you can ring back with the answer.

How much does a call answering service for plumbers cost?

Sayora is £49 a month on early access, with unlimited minutes, no contract, and you can cancel anytime. For scale, the average emergency boiler repair is around £450, so one captured late-night call covers months of Sayora.

Ready when it rings

Somewhere nearby, a customer is ringing three plumbers. Be the one who answers.

Sayora's live by tomorrow, about an hour of your time. £49 a month on early access, unlimited minutes, no contract, cancel anytime. Set up a free demo for your business and hear exactly what Sayora would say to your callers.

Yours is set up and listening. Call it, ask exactly what a customer would ask, and keep it if it sounds right for your callers.

Meet your receptionist

Built from your website. Free to try. No card.

Free to try. No card.