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Sayora answers from your listings. Street gets the enquiry.

If your agency runs on Street, connect it to Sayora. Your receptionist answers callers from the properties you have on the market right now, and each enquiry your receptionist takes lands in your Street enquiries.

Switched on
For each agency, when you ask
You’ll need
A Company Admin in Street
Train your receptionist

Integrations, with Street connected, for an illustrative business.

What Sayora reads and sends

What comes in from Street, what your receptionist does with it on the call, and where each enquiry ends up.

  1. From Street

    Live listings

    • The properties you have on the market: for sale, under offer, sold subject to contract, to let and let agreed.
    • Refreshed every hour, from every branch your token can see.
    • Callers hear the address you publish, never the full address.

  2. On the call

    • Your receptionist answers from your listings and takes the caller’s details.
    • Once Leads is on, your receptionist also asks once for an email address, since Street files each enquiry under a contact.

  3. Into Street

    Leads

    • An enquiry for each call where your receptionist took the caller’s details, usually within a few minutes of the call ending.
    • Attached to the property the caller asked about, while Live listings is on, and marked as a viewing or a valuation request when that’s what they wanted.
    • Calls that end with a booking in your diary are sent to Street too.

What Sayora won’t do with Street

The limits, with what to do instead.

  • No bookings in Street’s diary

    A viewing or valuation request lands on the enquiry for your team to arrange. To book on the call, connect Google Calendar or Cal.com.

  • No recordings or transcripts

    Street gets the summary and the details your receptionist took. The recording and the transcript stay in Sayora.

  • No changes to your properties

    Sayora only reads your listings. What’s on the market is whatever Street says.

One call, start to finish

A caller rings while you’re out. Here’s what your receptionist says, what you see in Sayora, and what lands in Street.

Caller

Hi, is the two‑bed flat on Nelson Street still available?

Your receptionist

It is. It’s a two‑bedroom flat to let. Would you like to arrange a viewing?

Caller

Yes please. Saturday morning, if you can.

Your receptionist

I’ll pass that to the team with Saturday morning as your preference. Can I take your name?

What Street gets

  • An enquiry from Hannah Price, marked as coming from Sayora
  • Attached to the flat on Nelson Street
  • Marked as a viewing request
  • Her number, her email address and the call summary

Illustrative businesses, people and calls, drawn from Sayora’s own portal.

Getting Street switched on

We switch Street on for each agency when you ask. Then you connect it yourself, under Settings, then Integrations.

  1. Ask us to switch it on

    We switch Street on for each agency. Email hi@sayora.ai or message us in the chat.

  2. Make a token in Street

    A Company Admin goes to Settings, then Account Administration, then Applications, and creates an application with Open API as its scope.

  3. Connect it

    In Sayora, go to Settings, then Integrations. Paste the token into Your Street API token and tap Connect.

  4. Switch on what you want

    Live listings and Leads each have their own switch, and both start off.

Connecting Street, step by step, in the help centre

Street, answered plainly

The things owners ask before they switch it on. For anything else, email hi@sayora.ai or read the help centre.

Can Sayora book viewings into Street’s diary?

No. Sayora never books into Street’s own diary. When a caller asks for a viewing or a valuation, the enquiry lands in Street marked as that request, for your team to arrange. If you’d like your receptionist to book viewings on the call, connect Google Calendar or Cal.com under Bookings. Those calls are still sent to Street as enquiries.

Which properties will my receptionist know about?

The ones you have on the market: for sale, under offer, sold subject to contract, to let or let agreed. A property you’ve marked low profile, kept off your website feed, archived or set to publish on a later date is left out. If your agency has more than one branch, Sayora reads every branch the token can see.

How quickly do changes reach my receptionist?

Listings refresh every hour, so a price change or a new instruction reaches your receptionist within about an hour.

Will my receptionist ask callers for an email address?

Yes, once, while Leads is on, because Street files each enquiry under a contact. A caller who’d rather not give one isn’t pressed: the enquiry is still sent, and Street attaches it to the contact who already has that phone number, if there is one.

What if Street can’t take an enquiry?

Each lead in Sayora shows Sending to Street, then Sent to Street once it has landed. If Street can’t be reached, Sayora tries again, up to five tries over about two hours. If Street turns an enquiry down, it isn’t tried again. Either way the lead then says Not sent to Street, so you can add it by hand.

Our website runs PropertyHive. Will our properties be listed twice?

No. Switching on Live listings replaces your website’s feed, so each property is listed once. Turning Live listings off doesn’t bring the website feed back on its own: ask us and we’ll restore it.

Is the call recording sent to Street?

No. The recording and the transcript are never sent to Street. Each enquiry carries the caller’s details, a short summary of the call and their answers to your Ask on the call questions.

How do we get Street switched on?

We switch Street on for each agency. Email hi@sayora.ai or message us in the chat. Once it’s on, Integrations appears in your settings and you connect Street yourself with a token from Street.

Sayora also works with

Your diary for bookings, and the systems estate agents and dealers run. See every integration.

Bring your Street listings to the phone

Sayora builds your receptionist from your website in minutes, free and with no card. Try it, then ask us to switch Street on.

Train your receptionist

Free for 7 days. No card.